Welcome to the IC Realtime Support Portal. Below you links to IC Realtime DVR, XVR, NVR and IP latest firmware versions, Desktop VMS software, and ultility apps to assist in the installation of our products.
FIRMWARE UPDATES
As is standard practice in the IT
industry, we recommend keeping NVR, DVR and IP Camera firmware’s up-to-date to
ensure the system is current with the latest security patches and fixes. If you
are unsure on the correct firmware for your device, please contact our
support team to assist you.
DESKTOP VIEWING APPS
When an IC Realtime product is purchased, these are the applications that are vital for the Enduser to utilize the system. Here you will see several iterations of the core 'CMS' (Central Monitoring Software) software during it's various stages of evolutionSMART PSS V2 Remote Client Software - Win64_En_IS_V2.003.0000004.1.R.230310
IC Realtime SmartICRSS Remote Client Software V1 for Windows - 113 MB - 2016-05-30
*Only recommended for devices with firmware build dates pre 2017*
IC Realtime SmartICRSS Remote Client Software V1 for Mac (32 Bit) - 76.4 MB - 2017-02-23
*Only recommended for devices with firmware build dates pre 2017*
SmartPSS Remote Client Software V2 for Mac (64 Bit)
IC Realtime Smart Player V4.003.0000000.0.R.230519 for .DAV Files for Windows - 68MB - 2018-02-01
IC Realtime Smart ICRSS Player for .Dav Files for Mac - 10.93MB - 2016-23-07
DESKTOP UTILITY APPS
Software designed to aid deployment or installation of IC Realtime
hardware. These include softwares which will discover IP devices, configure
parameters, and necessary packaged required for normal user operation of
certain hardware devices
The FoV Calculator Tool calculates the pixel density of monitored objects for IPC and fisheye cameras under different installation conditions by simulating the actual usage scenarios. The calculation result can provide reference data for product selection and installation.
IC Realtime Config Tool for NVR / DVR / ICIP for Windows - 31MB - V5.001.0000001.0.R.20220728
IC Realtime Config Tool for NVR / DVR / ICIP for Mac - 10.93MB - 2016-07-23
IC Realtime Web plug-in collection for OSX
STORAGE CALCULATOR
Calculate hard drive storage size for recorders based on camera encoding variables. H.264, H.265, Smart H.264, Smart H.265 codecs are all supported, along with RAID calculations.
Disk Calculator
FOV CALCULATOR
The FoV Calculator Tool calculates the pixel density of monitored objects for IPC and fisheye cameras under different installation conditions by simulating the actual usage scenarios. The calculation result can provide reference data for product selection and installation.