Welcome to the IC Realtime Support Portal. Below you'll find links to IC Realtime DVR, XVR, NVR and IP latest firmware versions, Desktop VMS software, and utility apps to assist in the installation of our products.
Firmware Updates
As is standard practice in the IT industry, we recommend keeping NVR, DVR and IP Camera firmware up-to-date to ensure the system is current with the latest security patches and fixes. If you are unsure on the correct firmware for your device, please contact our support team to assist you.
Desktop Viewing Apps
When an IC Realtime product is purchased, these are the applications that are vital for the end user to utilize the system. Here you will see several iterations of the core 'CMS' (Central Monitoring Software) software during its various stages of evolution.
Desktop Utility Apps
Software designed to aid deployment or installation of IC Realtime hardware. These include software which will discover IP devices, configure parameters, and necessary packages required for normal user operation of certain hardware devices.
Storage Calculator
Calculate hard drive storage size for recorders based on camera encoding variables. H.264, H.265, Smart H.264, Smart H.265 codecs are all supported, along with RAID calculations.
FOV Calculator
The FoV Calculator Tool calculates the pixel density of monitored objects for IPC and fisheye cameras under different installation conditions by simulating the actual usage scenarios. The calculation result can provide reference data for product selection and installation.
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